• Optical Technician

    Posted: 07/18/2022

    We are looking for a result-driven optical technician to be responsible for all sales job duties and performing optical exams. Optical Technician duties and responsibilities include working closely with customers to determine their needs, answering questions about our products, and recommending the right solutions. You should be able to promptly resolve customer complaints and ensure maximum patient satisfaction. To be successful in our facility, you should stay up-to-date with product features and maintain our facility's visual appearance. We will provide a fun and professional work environment where we value our employees as much as our patients. We will keep you busy and lucrative within this position. Make 2022 your best year at EyeDrNow!

    Responsibilities

    • Ensure high levels of customer satisfaction through excellent sales service
    • Assess customers' needs and provide assistance and information on product features
    • Perform frame fittings for customers
    • “Go the extra mile” to drive sales
    • Maintain in-stock and presentable condition assigned areas
    • Remain knowledgeable on products offered and discuss available options
    • Process POS (point of sale) purchases
    • Cross-sell products
    • Handle returns of merchandise
    • Team up with co-workers to ensure proper customer service
    • Build productive, trustworthy relationships with customers
    • Comply with inventory control procedures

    Skills

    • Proven work experience as an optician
    • Some understanding of sales principles and customer service practices
    • Proficiency in English
    • Basic Math skills
    • Hands-on experience with POS transactions
    • Familiarity with inventory procedures
    • Solid communication and interpersonal skills
    • A friendly and energetic personality with a customer service focus
    • Ability to perform under pressure and address complaints in a timely manner
    • Availability to work flexible shifts
    • High school degree; Optical experience preffered.